FAQ

Frequently Asked Questions

  • What Payment Methods are Accepted?

    The american express and mastercard logos are next to each other on a white background.

    We accept credit cards, debit cards, and PayPal. For other means of payment be sure to contact our SUPPORT for further arrangements.


  • How do I purchase?

    Select a plan and follow the link. We accept all major credit/debit cards through our secure payment portals.

    Pay Here
  • Can I cancel my subscription at anytime?

    Sure. Your paid subscription can be cancelled anytime. Your account will stay active until your expiration date.


    2 ways to cancel:   Send us a support email at least 2 business days before your next billing date to ensure cancellation is done before billing.


    or


    Log into your user account and go to details and click request cancellation.


  • What do I need for your service?

    A stable internet connection and a device to download our app.  Example: Firestick, Onn Box, Nvidia Box and any android supported television or Android box.


    ONN box Pro is the top device on the market followed by Amazon FireStick. 

    Buy FireStick here
  • How do I download the app?

    A cartoon character with a beard is on a television screen

    MiSoi app is available on the amazon app store and can be downloaded on any android supported system by using the downloader app.  Please see our setup guides or email us at support@mystreamvision.com for technical support

    Set Up Guide
  • Do you offer free trials?

    Absolutely! We provide a trial period for interested users to experience our services firsthand before making a commitment. Inquire for 24 hour trial


  • Do I need a vpn subscription?

    We don’t require in general VPN usage unless you have blockade in your region against Streaming IPTV.


  • Is MyStreamVision (IPTV) save to use? is this legal?

    Of course, IPTV is safe to use because this is simply a service that let you stream your favorite cable channels on the internet without buying a cable connection. Even though we are not pirating anything here and the channels that we provide at our website are licensed and safe to stream. 


    LEGAL? YES...   


    DMCA: LEGAL
  • Which app is recommend for my device?

    We use our own specialized APP and/or IPTV Smarter APP. If using an Amazon Fire Stick you can go to the app store and download MiSoi App. We also use NextVision, TivaMate, SmartersTV and more.


    FREE PREMIUM with BuckTV now available!


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